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Accounts, passwords and backups

Understand the practical habits that help protect your accounts and make important information easier to recover.

Articles in this topic

How to recognise a phishing email

A simple checklist for pausing and checking a suspicious email before taking action.

Read article · 15 min

Understanding two-factor authentication

An introduction to the extra account check commonly called two-factor authentication.

Read article · 20 min

What to do if you think you have responded to a scam

Calm first steps for protecting money, accounts and personal information after a suspected scam.

Read article · 8 min

How to create stronger, unique passwords

A practical approach to passwords that reduces reuse without expecting you to remember everything.

Read article · 10 min

A simple way to back up important files

Understand what a backup is and plan a manageable extra copy of files you would not want to lose.

Read article · 10 min

What computer updates do and when to install them

Understand security updates, feature updates and driver updates so update prompts feel less mysterious.

Read article · 8 min

Why a computer becomes slow and what to check first

A beginner-friendly way to check storage, updates, restarts and startup apps before assuming the computer is finished.

Read article · 9 min

The five technology details every small business should record

A simple inventory for important providers, accounts and devices without writing down passwords.

Read article · 8 min

Why each person should have their own business account

Understand why shared logins cause problems for small businesses, especially when people leave or something goes wrong.

Read article · 7 min

A practical backup check for a small business

Check what your business backup protects, how often it runs and whether recovery has been tested.

Read article · 9 min

What to do before a staff member or contractor leaves

A simple offboarding checklist for small businesses without a formal IT department.

Read article · 8 min

Back up a website before making changes

What to check before editing a website so there is a safer path back if something breaks.

Read article · 7 min

How to check a suspicious text message

A simple way to pause, check and avoid using links in a suspicious text message.

Read article · 6 min

What to do during a suspicious phone call

What to say, what not to share and how to verify a call through a safer channel.

Read article · 6 min

What is a password manager?

A beginner-friendly explanation of what a password manager does and what to think about before using one.

Read article · 7 min

Where to keep two-factor authentication backup codes

How to store recovery codes so two-factor authentication does not lock you out later.

Read article · 6 min