Request support
Start with what's going wrong.
Tell us what's going on, even if you're not sure how to describe it. Sending this form requests support; it does not create or confirm an appointment.
Is this urgent? Check before you fill out the form.
If money or account access is at risk right now, start with whichever is closest to what's happening. These guides don't require contacting us first.
- I think I've sent money or details to a scammerCalm first steps to protect money, accounts and personal information.
- I'm mid-call, or just had a call that felt offWhat to say, what not to share and how to verify a call safely.
- I received a suspicious text messageA simple way to check a text without tapping its links.
Not urgent — just want to ask a question? Skip this and use the form below.
What happens next
Tell us what you need help with.
We'll read your message, check whether the work is a suitable fit and reply with what you can do next. If you want to compare what is covered first, browse the services.
Prefer email?
[email protected]When replies are checked
Monday to Friday, 9am–5pm AEST. Enquiries are checked during those hours. Friendly Geek provides scheduled support rather than emergency or 24-hour coverage.
Service area
In person around Moreton Bay and North Brisbane. Remote support Australia-wide. See areas we service.
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