A computer or connection.
Setting up a work device, sorting out software, or checking Wi-Fi and printer problems.
Small Business IT
IT help for the workday.
Email, computers and shared files shouldn’t take over your day. Tell me what’s slowing your business down.
Enquire about support
By appointment. Weeknights and weekends available.
What needs attention?
Email and accounts.
Everyday Microsoft 365 and Google Workspace tasks, user accounts and safer sign-in.
Files your team can find.
Making storage and sharing clearer, and checking how important files are backed up.
LET’S WORK IT OUT
Tell me what’s interrupting work.
A short description of the problem, the systems involved and your location will help me understand the task.
I’ll reply within three business days.
Tell me what you needWhere we can work together
Onsite around Moreton Bay and North Brisbane, or remotely across Australia where suitable.
The cost, agreed first
Website projects and complex business IT are quoted individually. For other work, we’ll agree the scope and an estimated cost. Any travel charge is discussed before confirming an appointment.
How pricing and appointments workA few things to know.
Setup, troubleshooting and guidance by appointment. This isn’t an enterprise help desk, continuous monitoring service or emergency response.
Your questions.
Is this a managed IT service?
No. This service is practical, scheduled technology help for sole traders and small teams. It does not include continuous monitoring, a help desk or emergency coverage.
Can you help with Microsoft 365 or Google Workspace?
This service covers common setup, account, email and collaboration tasks. Complex migrations, compliance requirements or large environments may need a specialist provider.
Can support be provided remotely?
Many software, account and settings questions can be handled remotely across Australia. It depends on the task and the access needed.
Can you work with our existing technology provider?
Where useful, we can clarify the problem and speak with an existing provider. Any access or changes still need the business owner's approval.
Do you provide emergency cybersecurity response?
No. Friendly Geek is not an emergency incident-response or monitoring service. A suspected active breach, serious data loss or urgent business-wide outage may require a specialist provider.