Areas we service
Local technology help, with remote support across Australia.
Friendly Geek is based in Moreton Bay. In-person support is commonly available around Moreton Bay and North Brisbane. Remote support is available across Australia when the work can be handled securely online.
Local support
Where in-person help is commonly available.
Onsite availability depends on your location, the kind of help you need and the current schedule. Friendly Geek will confirm whether an in-person visit is practical before a booking is made.
Moreton Bay
Friendly Geek is based in Moreton Bay and provides local technology support across the region.
North Brisbane
In-person help is also commonly available across North Brisbane, depending on the location and the work involved.
How support is delivered
The right option depends on the problem.
Some jobs need someone beside the device. Others can be handled through remote support.
In-person support
Often useful for home Wi-Fi, new device setup, connected equipment and hands-on technology coaching.
Remote support
Available across Australia for suitable software, account, website, AI and general technology questions.
Services by location
See which services can be provided locally or remotely.
Each service has different delivery options. The details below come from the service information used across this site.
Home Technology Help
Patient help with the devices and technology you use around the house, with explanations as we go.
Available in person or through remote support
View Home Technology HelpSmall Business IT
Technology support for small businesses that do not need an in-house IT department.
Available in person or through remote support
View Small Business ITWebsite Support
Help with simple, accessible websites and the work involved in keeping them useful.
Available through remote support
View Website SupportAI Guidance
An introduction to artificial intelligence, including what it can do and where you need to be careful.
Available in person or through remote support
View AI GuidanceTechnology Coaching
One-on-one guidance to practise useful tasks and build confidence at your own pace.
Available in person or through remote support
View Technology CoachingOnline Safety
Help with scams, passwords, account protection and safer everyday use of online services.
Available in person or through remote support
View Online SafetyRemote Support
Technology help for problems that can be worked through without an in-person visit.
Available through remote support
Ask about Remote Support
Common questions
Questions about location and availability.
- Is onsite support available everywhere in Moreton Bay and North Brisbane?
- Not automatically. Availability depends on the exact location, the work involved and current scheduling. Friendly Geek will confirm this before a booking is made.
- Is remote support available outside Brisbane?
- Yes. Remote support is available across Australia when the problem can be handled safely and effectively online.
- Does Australia-wide support include onsite visits?
- No. Australia-wide support refers to remote help. In-person support is focused on Moreton Bay and North Brisbane.
- When are enquiries checked?
- Enquiries are checked Monday to Friday, 9am–5pm AEST.
Not sure whether Friendly Geek can help where you are?
Tell us your location and what you need help with. We'll let you know whether local or remote support is likely to suit.
Contact Friendly Geek