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HOME TECHNOLOGY HELP · MORETON BAY & NORTH BRISBANE

A hand with the technology at home.

You don’t need to know what’s wrong. Tell me what you’re trying to do, and what’s getting in the way.

Ask Caleb about home help

By appointment. Weeknights and weekends available.

Sound familiar?

The Wi-Fi won’t reach.

Connections that drop out, devices that won’t connect, or working out whether it’s the Wi-Fi or the internet.

Something’s stopped working.

A slow computer, a printer that’s gone quiet, or settings that don’t look familiar anymore.

You’d like someone to show you.

Setting up a phone, organising photos, making a video call or practising a task together.

Computers, phones, tablets, printers and connected devices. Just want to learn? Explore coaching.

LET’S WORK IT OUT

Start with a short message.

Tell me the device, what you’ve noticed and your suburb. I’ll reply within three business days.

Tell me what’s happening

A visit or remote help

Local visits in Moreton Bay and North Brisbane. Remote support is available Australia-wide where suitable. We’ll work out which suits the task.

The cost, agreed first

We’ll discuss the work, likely cost and any travel charge before confirming an appointment.

How pricing and appointments work

When you need a different specialist.

This is everyday technology support and coaching. I don’t offer workshop hardware repairs, licensed trade work or emergency monitoring, and can’t guarantee recovery of lost files or accounts.

Service limits and permission
  • Workshop hardware repairs, soldering or replacement of internal components
  • Electrical, cabling or building work that requires a licensed trade
  • Guaranteed recovery of lost files, compromised accounts or damaged devices
  • Emergency monitoring or an immediate-response cybersecurity service
  • Access to another person's device or account without their knowledge and permission

A couple of useful answers.

Can I arrange help for a family member?

Yes, where the person receiving support knows about it and agrees. A family member can help explain the situation or join the conversation if useful.

I'd like to learn, rather than fix a fault. Is that okay?

Yes. Everyday guidance can be part of home technology support. If you want to focus on practising particular tasks, Technology Coaching may be a better fit.

Try a little reading first.

Wi-Fi and the internet are not the same thingWhy is my Wi-Fi slow? Start with these checksIs the internet down, or is it just one device?