Small business technology
The five technology details every small business should record
A simple inventory for important providers, accounts and devices without writing down passwords.
What you will learn
You'll know which provider, account, device and backup details to record without storing passwords.
Before you continue
Do not store passwords, one-time codes or recovery codes in the inventory.
Stop and get help if you cannot identify who owns an admin account, domain, email service or backup system.
Do not make a password list
This checklist is not for passwords. Store passwords in an appropriate password manager, not in a shared document or notebook.
The aim is to know who provides each service and where to get help.
Record your internet and phone providers
Write down the provider name, account holder, support link and account number if it is safe to store. Include mobile services used for business.
Do not include account passwords or one-time codes.
Record your email and office tools
Note whether the business uses Microsoft 365, Google Workspace or another service. Record who owns the admin account and which email addresses are important.
This helps if someone leaves or a mailbox stops working.
Record your domain and website providers
Write down the domain registrar, website platform, hosting provider and the person or business who manages changes.
These are often separate services.
Record important devices
Keep a simple list of business computers, phones, tablets, printers and backup drives. Include model names and who normally uses them.
This helps when asking for support or planning replacement.
Record backup basics
Write down what is backed up, where it goes and when it was last checked. A backup is only useful if you know what it protects and how recovery would work.
What to expect
You have a safe outline for a business technology inventory that avoids storing passwords.
Sources and further reading
- Small business cyber security guide · Australian Signals Directorate
Supports small-business account, backup and security housekeeping guidance.
- Back up your data · Australian Signals Directorate
Supports backup recording and checking guidance.