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15 results for “scam”
- Learn articleOnline safety, scams and privacy
What to do if you think you have responded to a scam
Calm first steps for protecting money, accounts and personal information after a suspected scam.
- TopicTopic hub
Online safety, scams and privacy
Guidance for recognising risks and using online services more safely.
- Glossary termOnline safety, scams and privacy
Phishing
A scam message, usually an email or text, that pretends to be from a real organisation to trick you into sharing information or acting quickly.
- ServiceService page
Online Safety
Help with scams, passwords, account protection and safer everyday use of online services.
- Learn articleOnline safety, scams and privacy
How to recognise a phishing email
A simple checklist for pausing and checking a suspicious email before taking action.
- Learn articleOnline safety, scams and privacy
How to check a suspicious text message
A simple way to pause, check and avoid using links in a suspicious text message.
- Learn articleOnline safety, scams and privacy
What to do during a suspicious phone call
What to say, what not to share and how to verify a call through a safer channel.
- Learn articleOnline safety, scams and privacy
A pop-up says your computer is infected: what should you do?
What to do when a scary pop-up says your computer has a virus or asks you to call support.
- Learn articleOnline safety, scams and privacy
Understanding two-factor authentication
An introduction to the extra account check commonly called two-factor authentication.
- Learn articleSmall business technology
How to verify changed bank details on an invoice
A calm payment check for invoices that arrive with new or unexpected bank details.
- Journey6 step journey
Strengthen your account security
A calm beginner pathway for using stronger passwords, two-factor authentication and recovery planning.
- Glossary termOnline safety, scams and privacy
Malware
A general term for software created to harm a device, steal information, or give someone unauthorised access or control.
- Glossary termOnline safety, scams and privacy
Two-factor authentication
A sign-in method that requires two different forms of verification.
- Learn articleArtificial intelligence
A simple way to ask an AI tool a clearer question
Give an AI assistant enough safe context to be useful without treating prompts like magic words.
- Learn articleDevices and everyday software
How to take and share a screenshot safely
Learn how screenshots can help with support, and what to check before sharing one.