Guide archive
All technology guides.
Browse 38 published guides. Start with the newest, sort by title or narrow the list to one topic.
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8 guides
Accounts, passwords and backups
A pre-storm-season checklist for your devices and files
A short technology checklist to work through before storm season, covering backups, power surges and what to check if you lose internet.
3 min
Devices and everyday software
What to check on your devices after a power outage
A calm order of checks for computers, modems and other devices once the power comes back on.
3 min
- Updated 14 Aug 2026
Internet and home networks
How to restart a modem or router without resetting it
Restart your internet equipment safely without pressing the reset button or wiping settings.
2 min
- Updated 14 Aug 2026
Internet and home networks
Is the internet down, or is it just one device?
A simple branching check to separate a whole-home internet problem from one device having trouble.
2 min
- Updated 14 Aug 2026
Internet and home networks
What to do when one device will not connect to Wi-Fi
Safe first checks when one phone, tablet or computer will not join Wi-Fi but other devices work.
2 min
- Updated 14 Aug 2026
Internet and home networks
Why is my Wi-Fi slow? Start with these checks
A calm first checklist for working out whether slow Wi-Fi is caused by signal, device, demand or an internet-service problem.
3 min
- Updated 14 Aug 2026
Internet and home networks
Wi-Fi and the internet are not the same thing
Understand the difference between your Wi-Fi signal and your internet connection before changing settings or buying equipment.
4 min
- Updated 14 Aug 2026
Accounts, passwords and backups
A simple way to back up important files
Understand what a backup is and plan a manageable extra copy of files you would not want to lose.
2 min