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Website Support

A hand with your website.

Something broken, out of date or hard to change? I help small businesses make sense of their website and the services behind it.

Enquire about support

By appointment. Weeknights and weekends available.

What would make it more useful?

Pages that need attention.

Clearer content, easier navigation and practical improvements for people using a phone.

Something isn’t working.

Investigating problems with links, forms, settings and existing features.

The accounts behind it.

Understanding hosting, domains, renewals and business email, with authorised access.

A local client project: Animals at Oakey Flat’s website and staff workspace.

LET’S WORK IT OUT

Show me the website.

Send the public address and a short note about what needs to change. Please don’t send passwords.

I’ll reply within three business days.

Tell me what you need

Where we can work together

Website work is provided remotely, with support available Australia-wide where suitable.

The cost, agreed first

Website projects are quoted individually. We’ll agree the work before making changes. Any travel charge is discussed before confirming an appointment.

How pricing and appointments work

A few things to know.

No guaranteed search rankings, sales or recovery outcomes. Complex applications and integrations may need a specialist team; ongoing maintenance must be agreed separately.

Service limits and important details
  • Guaranteed search rankings, traffic levels, sales or other marketing outcomes
  • Large custom web applications or complex enterprise development
  • Complex ecommerce, membership or integration projects that need a specialist team
  • Unlimited content changes, continuous monitoring or emergency response
  • Legal, accounting or regulatory advice about website content or business obligations

Your questions.

Can you build a new website?

A simple, maintainable website may fit this service. Complex applications, large ecommerce projects and enterprise builds need a specialist development team.

Can you improve my Google ranking?

We can improve SEO foundations such as page structure and metadata, but search position and traffic can't be guaranteed.

Can you take over my hosting or domain?

The first step is to find out who provides each service and who owns the accounts. Before anything moves, we'll discuss what depends on it and get the owner's approval.

Do you support business email as well as the website?

This service covers common domain-based email and mailbox questions. Large migrations or serious delivery problems may need a specialist provider.

Can you maintain a website someone else built?

Often, but it depends on the platform, available access, the state of the site and the work required. We'll review those points before accepting the job.

Read a little more.

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