https://www.friendlygeek.com.au/learn Clear, calm technology guides for everyday Australians. en-AU Fri, 14 Aug 2026 14:00:00 GMT https://www.friendlygeek.com.au/learn/a-pre-storm-season-checklist-for-your-devices-and-files https://www.friendlygeek.com.au/learn/a-pre-storm-season-checklist-for-your-devices-and-files A short technology checklist to work through before storm season, covering backups, power surges and what to check if you lose internet. Fri, 14 Aug 2026 14:00:00 GMT Caleb Accounts, passwords and backups https://www.friendlygeek.com.au/learn/what-to-check-on-your-devices-after-a-power-outage https://www.friendlygeek.com.au/learn/what-to-check-on-your-devices-after-a-power-outage A calm order of checks for computers, modems and other devices once the power comes back on. Fri, 14 Aug 2026 14:00:00 GMT Caleb Devices and everyday software https://www.friendlygeek.com.au/learn/a-monthly-website-housekeeping-checklist https://www.friendlygeek.com.au/learn/a-monthly-website-housekeeping-checklist A simple monthly check for forms, links, contact details, backups and obvious website problems. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Websites and digital presence https://www.friendlygeek.com.au/learn/a-pop-up-says-your-computer-is-infected https://www.friendlygeek.com.au/learn/a-pop-up-says-your-computer-is-infected What to do when a scary pop-up says your computer has a virus or asks you to call support. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Online safety, scams and privacy https://www.friendlygeek.com.au/learn/a-practical-backup-check-for-a-small-business https://www.friendlygeek.com.au/learn/a-practical-backup-check-for-a-small-business Check what your business backup protects, how often it runs and whether recovery has been tested. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Small business technology https://www.friendlygeek.com.au/learn/a-simple-way-to-ask-an-ai-tool-a-clearer-question https://www.friendlygeek.com.au/learn/a-simple-way-to-ask-an-ai-tool-a-clearer-question Give an AI assistant enough safe context to be useful without treating prompts like magic words. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Artificial intelligence https://www.friendlygeek.com.au/learn/back-up-a-website-before-making-changes https://www.friendlygeek.com.au/learn/back-up-a-website-before-making-changes What to check before editing a website so there is a safer path back if something breaks. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Websites and digital presence https://www.friendlygeek.com.au/learn/domain-website-hosting-and-email-difference https://www.friendlygeek.com.au/learn/domain-website-hosting-and-email-difference A plain-English explanation of the separate services behind a small-business website and email address. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Websites and digital presence https://www.friendlygeek.com.au/learn/how-to-check-a-suspicious-text-message https://www.friendlygeek.com.au/learn/how-to-check-a-suspicious-text-message A simple way to pause, check and avoid using links in a suspicious text message. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Online safety, scams and privacy https://www.friendlygeek.com.au/learn/how-to-check-an-ai-answer-before-relying-on-it https://www.friendlygeek.com.au/learn/how-to-check-an-ai-answer-before-relying-on-it A simple source, date and common-sense check before using AI-generated information. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Artificial intelligence https://www.friendlygeek.com.au/learn/how-to-find-a-file-you-downloaded https://www.friendlygeek.com.au/learn/how-to-find-a-file-you-downloaded A simple way to look for a downloaded file without clicking the same download button again and again. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Devices and everyday software https://www.friendlygeek.com.au/learn/how-to-restart-a-modem-or-router-without-resetting-it https://www.friendlygeek.com.au/learn/how-to-restart-a-modem-or-router-without-resetting-it Restart your internet equipment safely without pressing the reset button or wiping settings. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Internet and home networks https://www.friendlygeek.com.au/learn/how-to-take-and-share-a-screenshot-safely https://www.friendlygeek.com.au/learn/how-to-take-and-share-a-screenshot-safely Learn how screenshots can help with support, and what to check before sharing one. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Devices and everyday software https://www.friendlygeek.com.au/learn/how-to-verify-changed-bank-details-on-an-invoice https://www.friendlygeek.com.au/learn/how-to-verify-changed-bank-details-on-an-invoice A calm payment check for invoices that arrive with new or unexpected bank details. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Small business technology https://www.friendlygeek.com.au/learn/is-the-internet-down-or-one-device https://www.friendlygeek.com.au/learn/is-the-internet-down-or-one-device A simple branching check to separate a whole-home internet problem from one device having trouble. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Internet and home networks https://www.friendlygeek.com.au/learn/is-the-website-down-for-everyone-or-only-for-you https://www.friendlygeek.com.au/learn/is-the-website-down-for-everyone-or-only-for-you Safe checks to work out whether a website problem is local, browser-related or affecting visitors too. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Websites and digital presence https://www.friendlygeek.com.au/learn/five-technology-details-every-small-business-should-record https://www.friendlygeek.com.au/learn/five-technology-details-every-small-business-should-record A simple inventory for important providers, accounts and devices without writing down passwords. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Small business technology https://www.friendlygeek.com.au/learn/what-computer-updates-do https://www.friendlygeek.com.au/learn/what-computer-updates-do Understand security updates, feature updates and driver updates so update prompts feel less mysterious. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Devices and everyday software https://www.friendlygeek.com.au/learn/what-is-a-password-manager https://www.friendlygeek.com.au/learn/what-is-a-password-manager A beginner-friendly explanation of what a password manager does and what to think about before using one. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Accounts, passwords and backups https://www.friendlygeek.com.au/learn/what-is-chatgpt https://www.friendlygeek.com.au/learn/what-is-chatgpt A plain-English introduction to ChatGPT, what it can help with and why its answers still need human checking. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Artificial intelligence https://www.friendlygeek.com.au/learn/what-not-to-paste-into-a-public-ai-tool https://www.friendlygeek.com.au/learn/what-not-to-paste-into-a-public-ai-tool A practical privacy checklist before putting text, files or screenshots into an AI assistant. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Artificial intelligence https://www.friendlygeek.com.au/learn/what-to-check-before-a-domain-renewal-notice-is-paid https://www.friendlygeek.com.au/learn/what-to-check-before-a-domain-renewal-notice-is-paid A quick check to separate a real domain renewal from an unexpected or misleading notice. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Websites and digital presence https://www.friendlygeek.com.au/learn/what-to-do-before-a-staff-member-or-contractor-leaves https://www.friendlygeek.com.au/learn/what-to-do-before-a-staff-member-or-contractor-leaves A simple offboarding checklist for small businesses without a formal IT department. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Small business technology https://www.friendlygeek.com.au/learn/what-to-do-during-a-suspicious-phone-call https://www.friendlygeek.com.au/learn/what-to-do-during-a-suspicious-phone-call What to say, what not to share and how to verify a call through a safer channel. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Online safety, scams and privacy https://www.friendlygeek.com.au/learn/what-to-do-when-an-app-stops-responding https://www.friendlygeek.com.au/learn/what-to-do-when-an-app-stops-responding A calm first response when an app freezes, hangs or will not close normally. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Devices and everyday software https://www.friendlygeek.com.au/learn/what-to-do-when-one-device-will-not-connect-to-wi-fi https://www.friendlygeek.com.au/learn/what-to-do-when-one-device-will-not-connect-to-wi-fi Safe first checks when one phone, tablet or computer will not join Wi-Fi but other devices work. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Internet and home networks https://www.friendlygeek.com.au/learn/where-to-keep-two-factor-authentication-backup-codes https://www.friendlygeek.com.au/learn/where-to-keep-two-factor-authentication-backup-codes How to store recovery codes so two-factor authentication does not lock you out later. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Accounts, passwords and backups https://www.friendlygeek.com.au/learn/who-owns-your-domain-name https://www.friendlygeek.com.au/learn/who-owns-your-domain-name A small-business checklist for checking who controls the domain name your website and email rely on. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Websites and digital presence https://www.friendlygeek.com.au/learn/why-a-computer-becomes-slow https://www.friendlygeek.com.au/learn/why-a-computer-becomes-slow A beginner-friendly way to check storage, updates, restarts and startup apps before assuming the computer is finished. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Devices and everyday software https://www.friendlygeek.com.au/learn/why-ai-can-sound-confident-and-still-be-wrong https://www.friendlygeek.com.au/learn/why-ai-can-sound-confident-and-still-be-wrong Understand why AI answers can feel convincing even when they are incomplete, outdated or made up. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Artificial intelligence https://www.friendlygeek.com.au/learn/why-each-person-should-have-their-own-business-account https://www.friendlygeek.com.au/learn/why-each-person-should-have-their-own-business-account Understand why shared logins cause problems for small businesses, especially when people leave or something goes wrong. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Small business technology https://www.friendlygeek.com.au/learn/why-is-my-wi-fi-slow https://www.friendlygeek.com.au/learn/why-is-my-wi-fi-slow A calm first checklist for working out whether slow Wi-Fi is caused by signal, device, demand or an internet-service problem. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Internet and home networks https://www.friendlygeek.com.au/learn/wi-fi-and-the-internet-are-not-the-same-thing https://www.friendlygeek.com.au/learn/wi-fi-and-the-internet-are-not-the-same-thing Understand the difference between your Wi-Fi signal and your internet connection before changing settings or buying equipment. Sun, 05 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Internet and home networks https://www.friendlygeek.com.au/learn/back-up-important-files https://www.friendlygeek.com.au/learn/back-up-important-files Understand what a backup is and plan a manageable extra copy of files you would not want to lose. Sat, 04 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Accounts, passwords and backups https://www.friendlygeek.com.au/learn/create-strong-passwords https://www.friendlygeek.com.au/learn/create-strong-passwords A practical approach to passwords that reduces reuse without expecting you to remember everything. Sat, 04 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Accounts, passwords and backups https://www.friendlygeek.com.au/learn/what-to-do-after-a-scam https://www.friendlygeek.com.au/learn/what-to-do-after-a-scam Calm first steps for protecting money, accounts and personal information after a suspected scam. Sat, 04 Jul 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Online safety, scams and privacy https://www.friendlygeek.com.au/learn/recognise-a-phishing-email https://www.friendlygeek.com.au/learn/recognise-a-phishing-email A simple checklist for pausing and checking a suspicious email before taking action. Tue, 30 Jun 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Online safety, scams and privacy https://www.friendlygeek.com.au/learn/use-two-factor-authentication https://www.friendlygeek.com.au/learn/use-two-factor-authentication An introduction to the extra account check commonly called two-factor authentication. Tue, 30 Jun 2026 14:00:00 GMT 2026-08-14T00:00:00+10:00 Caleb Online safety, scams and privacy